How can my resident access their resident referral link in Cobu?

Resident Referral Link through Cobu

This step-by-step guide shows property teams exactly how a resident can find and use their unique referral link inside the Cobu app. By understanding this flow, your team can confidently answer resident questions, encourage more referrals, and help drive new leases. Use this guide during resident conversations, in follow-ups, or when promoting referral programs. Questions? Contact us at customersuccess@livecobu.com.

1. There are two ways to get to the link:

#1 -> Perks Tab

#2 -> pinned link at the top of the building chat

2. Residents can click on "Share Link" or "Refer Now" to share the current resident referral to friends, family, or co-workers.

"Share Link" will prompt the resident to share via text or email.

3. "Refer Now" will take the resident to a unique form to fill out. Once the form has been filled and submitted, both the resident and the person they referred will receive an email with a confirmation of this referral.

4. Residents have the ability to customize the "Refer Now" referral page. This can be done under "Your Results" -> "Personalize Your Referral Page"

5. They can include a profile picture or image and even a "Welcome Message".

6. They can preview their personalized landing page once they have completed their edits.

7. Residents can track the status of their referrals under "Your Results" -> "Track Your Referrals"

8. They can see the number of "views" made on their unique links, leads, and leases.

Alert: If a resident has any 'how to' questions or issues with their unique links, please direct them to the "Contact Us" button in the app.